Bill Payment Options

man entering credit card info on laptopWe have several convenient methods for you to pay your utility bill.

Pay Online, Mobile Device or by Telephone

Pay online, visit the City of Hartford's secure online payment site, Payment Service Network (PSN).

To pay using your mobile device, download “PSN Payments” on the App Store© or Google Play™ (register online before using the app).

To pay by phone, call 877-885-7968. Please have your bill available so you can provide your account number.

*Convenience fees apply for credit/debit card payments: $3.99 for each transaction up to $500.

Automatic Payment

Payments can also be made by automatic withdrawal from your checking or savings account. To use this method, call our office at 262-673-8212 or download the Automatic Payment Plan Agreement form and return it to us.

Some advantages to using direct automatic payment are:

  • Helps avoid late or missed payments
  • No need to write checks
  • No postage costs
  • Transfers funds safely, securely and directly from your account

When enrolled in this convenient service, you will continue to receive a statement at the beginning of each month detailing the amount to be debited from your savings or checking account on the due date, the 20th of each month.

Pay by Mail

Payment can be sent to:

Hartford Utilities
109 North Main Street
Hartford, WI 53027

Please include the payment stub of the bill to ensure that your account is properly credited.

Pay in Person

During normal business hours (Monday – Friday, 7:30 am – 4:15 pm) customers can make payments at our billing office on the second floor of 109 N. Main Street. Elevator access is at the rear entrance to City Hall, off of N. Johnson Street.

After business hours, payments can be dropped off in the utility drop box located inside the front entrance of City Hall, in the Police Department lobby, open 24 hours a day.

Other Payment Locations

As an additional convenience, payments for the current balance only are accepted at:

First National Bank of Hartford
116 W. Sumner Street
Hartford, WI 53027

Associated Bank
1594 E. Sumner Street
Hartford, WI 53027