Bill Payment Options

man entering credit card info on laptopWe have several convenient methods for you to pay your utility bill.

Pay Online

Pay online at myaccount.hartfordutilities.org or select the MyAccount link in the top right within our website.

Some advantages of creating a MyAccount are:

  • Can view monthly bill online
  • Sign up for ebills to recieve your monthly bill with an email notification
  • Can pay Credit/Debit online or Sign up for Automatic Withdrawal from a checking or savings
  • Can monitor monthly usage and create usage notifications

After creating an account, select "VIEW/PAY BILL" and then choose either "$ Enroll in Auto Pay" to set up automatic payments for NEXT months' bill or "PAY BILL" to make a one-time payment. 

Automatic Payment

Payments can also be made by automatic withdrawal from your checking or savings account. To use this method, call our office at 262-673-8212 or download the Automatic Payment Plan Agreement form and return it to us. You can also sign up for Automatic Payment Plan within MyAccount as well. 

Some advantages to using direct automatic payment are:

  • Helps avoid late or missed payments
  • No need to write checks
  • No postage costs
  • Transfers funds safely, securely and directly from your account

When enrolled in this convenient service, you will continue to receive a statement at the beginning of each month detailing the amount to be debited from your savings or checking account on the due date, the 20th of each month.

Pay by Mail

Payment can be sent to:

Hartford Utilities
109 North Main Street
Hartford, WI 53027

Please include the payment stub of the bill to ensure that your account is properly credited.

Pay by Phone

To pay by phone, call 877-885-7968. Please have your bill available so you can provide your account number.

*Convenience fees apply for credit/debit card payments: $3.99 for each transaction up to $500.

Pay in Person

During normal business hours (Monday – Friday, 7:30 am – 4:15 pm) customers can make payments at our billing office on the second floor of 109 N. Main Street. Elevator access is at the rear entrance to City Hall, off of N. Johnson Street.

After business hours, payments can be dropped off in the utility drop box located inside the front entrance of City Hall, in the Police Department lobby, open 24 hours a day.

Other Payment Locations

As an additional convenience, payments for the current balance only are accepted at:

First National Bank of Hartford
116 W. Sumner Street
Hartford, WI 53027

Associated Bank
1594 E. Sumner Street
Hartford, WI 53027