The budget billing program is a free service offered to all residential customers. The program is designed to help you avoid unpredictable utility bills and make balancing your budget a little easier.
Your monthly budget amount is based on the average of your actual bill charges during the previous 12 months. Any expected increase in the cost of electric is also calculated into the monthly payment when you enroll in the program. We continue to read your meter every month and your utility bill will show how much energy you used, the actual bill amount and the balance on your account. Some months you will pay less for what you actually used and some months you will pay more.
To sign up for Budget Billing, download our enrollment form and Automatic Payment Plan form, return to our office. You can also sign up for Automatic Payment Plan within MyAccount. The Budget Billing form is required to be returned to enroll in this program. Being enrolled in Automatic Payment Plan (ACH) is highly recommended when enrolled in the Budget Billing Program. When enrolled in ACH, your monthly Budget amount will be automatically paid each month on the 20th from the checking or savings account on file. Any account not enrolled in ACH and misses two payments within the fixed budget year, will be removed from the budget program and suspended from the program for 1 year.
If you would like more information, or are interested in budget billing, please call our office at 262-673-8212.